Asos User Reviews And Ratings
ASOS offers the following on all orders:28-day returns | Free, paperless returns | No exchanges | Premier Delivery Scheme | 24-hour customer service
- Has an F rating via the Better Business Bureau
- Scores 4 out of 5 via Trustpilot
We looked at over 200 reviews of ASOS, and found some very inconsistent things. While it has a terrible F rating at the BBB, many consumer review sites – like Trustpilot – have very favorable overall scores for the site. A rating of 4 stars on Trustpilot, for example, is higher than most other retailers on this list. Positive comments focus on the customer service that people have received, and the speed of resolution that occurred. The company is quite prompt at responding to complaints on the BBB too, so we don’t see why the rating is so low.
The most common issues that people face with ASOS are around the time it takes to process some returns, and to refund the customer. While it’s fairly standard, we note that the company promises a refund within 14 days, which is unacceptable given how quickly they’re able to accept payments. A few people have bemoaned the lack of a complaints department, and seem to have vented frustrations elsewhere, but overall the customer experience seems very good with ASOS.
Famous Footwear User Reviews And Ratings
Famous Footwear offers the following on all orders:60-day returns and exchanges | Pay for shipping and returns | Free returns in store | Member Club | Day time customer service
- Has an A+ rating via the Better Business Bureau
- Scores 3.4 out of 5 via Consumer Affairs
We researched around 100 reviews of Famous Footwear, and found them to be quite mixed. The positive reviews focused on the quality of the products that arrived, and the fact that they had been bought for so cheap. There’s an assumption with outlet-style online stores that they’re going to be sending substandard goods, but this isn’t the case and people are delighted.
Complaints tend to center on errors with being charged for cancelled orders, and for problems with shipping. The response from Famous Footwear is inconsistent, if users are to be believed. Some like how efficiently the company resolves shipping issues, whereas others found them very unhelpful.
Overall, there were no real red flags from the negative reviews, as you’ll see a lot of complaints that revolve around shipping for every online shoe retailer.
Famous Footwear: Best For Shoe Sale Events
- Near-constant sale events and discounts
- Good turnover of stock
- Members club is worth joining
If youre looking for the best prices and opportunities to save more, Famous Footwear is one of the best options. It isn’t quite on the same level as 6pm, but is one of the best discount shoe stores out there, and has an impressive range of sales.
It has a sale tab on its site and consistently runs other promotions. For example, it often runs end-of-season sales during which you can get shoes, sandals or boots for as much as 50% off. Famous Footwear also has a rewards program that earns you points for each dollar you spend. These points can then be redeemed later. When you sign up for the rewards program, you also get exclusive offers and free shipping on any orders you make online. This may be one of the best perks because standard shipping applies to non-rewards members purchases.
If you want to exchange or return items you get 60-days and you can ship back via any courier of your choosing, so the fee for this is variable.
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Luxury Shoes In Department Store
As an international fashion hub, Paris is one of the best cities in the world to do some luxury shoe shopping. In fact, the city has almost every brand you could think of and that makes choosing where to shop overwhelming. We like things to be easy, so we recommend heading to the Galeries Lafayette Paris Haussmann department store for your Parisian shoe shopping. They have the largest selection of luxury shoe brandsin the city, all in one spot. The staff is also super helpful and provide expert advice. Furthermore, the huge department store is open on Sunday and provides an instant onsite tax refund.
|INSIDR Tip: While the main store of Galeries Lafayette Haussmann may be closed at the moment due to the COVID restrictions, you can still enjoy the service of their shop attendants by booking their FREE remote personal shopping experience!|
10am-8pm Monday to Saturday 11am-7pm Sunday
California Dreamin In Vans Shoes And Clothing
Vans origin story begins in Anaheim, California in 1966. The Van Doren brothers, Paul and Jim, along with partners Gorden Lee and Serge Delia, opened The Van Doren Rubber Company. Manufacturing shoes on-site for customers, the companys unique, rubber-soled deck shoes quickly become synonymous with Southern Californias laidback culture and burgeoning skateboarding community.
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Wondering Where To Buy Safety Boots Or Safety Shoes In Singapore
At SafetyFit, we offer a range of safety shoes across various applications, to give you ultimate safety, comfort and productivity.
Why SafetyFit Shoe?
- SafetyFit shoes are tested and passed by TÜV SÜD PSB conforming to Singapore Standard and European Technical Standard CE.
- SafetyFit shoes features PU outsole manufactured using world-class German Desma machines with raw materials from BASF Germany, ensuring consistent quality and durability.
- Best in Class ergonomic shoe design providing maximum comfort to users.
How We Choose The Best Online Shoe Stores
We have considered all the big names in online shoe and clothing retail to create our guide to the best online shoe stores. We arrived at the final ten options by browsing and using each site in a variety of ways to determine the customer journey and the overall quality of service you will experience. Because we know this can vary across states and customer orders, we looked at over 1000 user reviews to give as accurate an impression as possible of the experience you’re likely to get at each online shoe store. Our Promise to You
1. Range and prices
An online shoe store lives and dies by the value it offers, and the range of shoes you can get. The magic combination is good quality, cheap shoes, in a large range of popular styles. We often see online shoe sites offering discounts on end-of-line shoes, which is often the best time to buy, but many will have the latest styles in-stock at prices lower than what you find in your local shoe retailer.
2. Website experience
Our whole team are experts on website experience and user journeys. Because everything is done online when it comes to buying shoes from web retailers, we look at the whole process – from first arrival on the website, through to receiving and keeping the product you get. We know that the user journey doesn’t end when you checkout, or when the package is delivered, and we take that into account with each store we assess.
3. Shipping and returns
4. Customer service and knowledge
5. Discounts and sales
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A One Stop Shopping Experience
At this point, youre probably dreaming about all the different shoes brands and stores weve mentioned. You might also be stressing about how youre going to be able to visit them all during your time in Paris. Efficiency is the key for the ultimate Paris shopping experience! You can do your one stop shoe shopping at the Galeries Lafayette Paris Haussmann.
They have the largest selection of shoes in all of Paris from high-end, to trendy sneakers and independent designers. With over 3200 square meters of footwear, its a shoe-lovers paradise. Of the 150 brands they carry, 75 are exclusive to the Galeries Lafayette Paris Haussmann, so it should definitely be on your Paris to do list.
Zapposcom User Reviews And Ratings
Zappos.com offers the following on all orders:365-day returns | Free returns | Free shipping | 10-day price guarantees| VIP Rewards scheme | 24-hour customer service
- Has an A+ rating, and accreditation, via the Better Business Bureau
- Scores 4 out of 5 via Consumer Affairs
We looked at more than 200 user reviews of Zappos, both via customer review sites, and of products purchased via the site itself. Many applaud the excellent customer service and returns policy offered by Zappos, although some note that it does take the company a little longer than some rivals to refund you the money. The average refund time is ten days, and in some instances it has taken longer. For most with issues, the customer service team appear to be friendly, professional, and generous.
The largest complaint about Zappos appears to be that some people have accidentally received shoes with imperfections, incorrect sizes and combinations , and – on rare occasions – shoes that appear to already have been worn. In most cases these were resolved, but one or two customers were unhappy that they were offered store credit instead of cash refunds. Overall, however, the customer experience from Zappos is very positive, especially when it comes to selection of shoes and customer experience.
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Buy From A Selection Of Best Yellow Shoes On Mochi
Add a splash of funkiness to your wardrobe by shopping from our collection of yellow shoes online. Elevate your everyday ensemble effortlessly by adding from our assortment of slippers for girls and boys. Deck up your little ones in trendy kids shoes available on our platform. While you are at it, consider signing up to the MyMochi Loyalty program and stand a chance to avail special offers on your birthday and get exclusive access to a preview of the end of season sale.
Amazon User Reviews And Ratings
Amazon offers the following on all orders:30-day returns | Free exchanges | Free returns | Free shipping for Prime Members | 24-hour customer service | Try before you buy
- Has an A rating and is accredited at the Better Business Bureau
- Scores 3 out of 5 via Consumer Affairs
It’s near impossible to get a sense of the Amazon user reviews for its shoe service, so we took a cross-section of about 50 reviews across a number of products we found in the shoe section on the site. Overall, they reflected the quality of each individual brand and, while there were complaints about shipping and lost orders, they were very positive.
Amazon’s A rating on the BBB comes as little surprise, given the volume of complaints received for a wide range of problems encountered by users. Amazon’s responses aren’t always convincing, and many consumers fail to accept the resolution offered. Again, though, it’s difficult to find a large number that specifically relate to shoes or the Prime Wardrobe aspect of the site.
We did check some style blogs for reviews of Prime Wardrobe. Many talked about the limitations of the service, such as the narrower selection, the fact you have to use a credit card, and the three-item minimum. However, the overall impression was positive.
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Shopping For Kids Shoes In Paris
Paris with kids can be tricky. Shopping with them, even more so. However, Paris has such cute kids footwear that it would be a shame not to pick up a pair or two for the little ones! Our secret is to head to a department store that not only has shoes, but an awesome toy section as well. Yes, you might call it some kind of bribery, but its an effective technique!
The 5th floor of the Galeries Lafayette Paris Haussmann is dedicated to all things for kids. Youll find childrens fashion, footwear and there is even a Disney store.
A Look For All Seasons
Think FILA is only about sneakers? Think again. Take a peek at boots and sandals thatll keep you on your toes.
Womens FILA Disruptor Ballistic Boot
Utilitarian and versatile, the Disruptor Ballistic Boot is modeled after a classic sneaker and retooled for everyday adventure. A durable upper can be worn tall or folded over and the heavy-duty rubber outsole delivers traction and stability.
Mens FILA Fit Hiker Mid
Take a hike. No, really the FILA Fit Hiker Mid is made for the great outdoors, with an enhanced rubber outsole for extra grip and a reinforced heel for durability. Plus, a foam midsole means every step along the hiking trail will be just as comfy as the last.
Womens FILA Disruptor Taping Sandals
Fabric and leather construction provides a comfortable, durable fit for warm-weather months. Whether youre heading to the beach or exploring the city streets, these sandals will keep you looking and feeling cool.
Mens FILA Drifter
Slip into all-day cushion with the FILA Drifter slide sandals.
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Foot Locker User Reviews And Ratings
Foot Locker offers the following on all orders:30-day returns | Pay for exchanges and returns | Curb side pick-up | VIP Scheme | Day time customer service
- Has an D- rating via the Better Business Bureau
- Scores 3.5 out of 5 via Consumer Affairs
We looked at around 120 user reviews of Foot Locker, and separated the ones that were specifically for the online service offered. What users really like about Foot Locker is the brand and the way it treats its customers. The selection of shoes and the style of footwear is usually praised, and it was good to see a range of ages leaving positive reviews. Foot Locker’s physical stores were complimented too, and several members of the online customer service team have been praised by name, which is a great sign.
Complaints usually stem from shipping and incorrect orders arriving, which are very common among other online shoe stores. There were several grievances around ordering via phone, which isn’t a common method of buying shoes, and this does seem to have caused some confusion among customers.
Unusually, Foot Locker has a terrible D- rating via the BBB, and it doesn’t seem to be that good at closing customer complaints.
Dsw: Best Dedicated Online Shoe Store
- A large range of shoes and boots, with no other clothes on site
- Excellent clearance section for cheaper prices
- The JLO collection is great to browse
DSW carries many of the biggest brand names, including Nike, Steve Madden and UGG, so it is a good place to shop if youre looking for designer shoes, boots, athletic shoes or sandals. There’s a JLO collection on there too, which has its own zone on the website, and the range is fabulous to look at. While it may not be to everyone’s taste, there’s no doubting the prestige of it. In terms of range, DSW is one of the best.
The product pages are good, but not perfect. You see good, clear product images, and we appreciate the fact that you don’t have to click through a gallery to see your shoes from all the different angles. Sizes and shoe variants are listed in the right-hand side of the page, along with an overall user score. We’d like to see more feedback from customers included here, and more buying advice, but overall the display is good.
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Should You Consider Shoe Subscription Services
If you are a real shoe lover, an occasional online purchase may not be enough, and it might make sense to sign up for a shoe subscription service. Sites like JustFab and ShoeDazzle offer memberships for about $40 a month. You get to shop their picks at discounted prices monthly, or you can save what you paid in membership fees to use toward future shoe purchases whenever you want to liven up your wardrobe. Usually, you can opt to skip months and not pay the subscription fee when you really cant afford it. There are also shoe subscription services that cater to more specific interests for example, Sneakertub.
And of course, there are many subscription sites that are much broader, offering all sorts of clothes, including but not limited to shoes. Whether any of these services is worth the money is largely a matter of personal opinion. We think it is worth a try if you really love shoes, especially since the companies’ cancellation policies are pretty customer-friendly.
What Are Your Consumer Rights For Refunds
While most of the best online shoe stores offer at least a 28-day refund policy on all items, we find that the terms of these policies vary wildly. You may be wondering what your rights are, as a consumer, and the answer is that it varies per state. This guide from the excellent FindLaw website breaks down your federal and state rights in relation to online shopping, so if you’re in any doubt, head over there and look up your particular state. California, for example, mandates that a full refund must be offered within 30-days but ONLY if the retailer fails to clearly state their refund policy at the point of sale. Most other states do not offer these protections.
The basic summary is that, while it’s seen as best-practice for retailers to do so, stores are not legally required to accept returns on goods whatsoever. So, while it’s unlikely you’ll find any online shoe stores failing to have a refund policy, you are not legally protected if you buy from somewhere that doesn’t have a full returns policy. Ouch.
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Pm User Reviews And Ratings
6pm offers the following on all orders:30-day returns | No exchanges | Pay for returns | Day time customer service | Coupons accepted | Extended returns for COVID
- Has an A+ rating and is accredited at the Better Business Bureau
- Scores 3.5 out of 5 via Yelp
We looked at around 55 reviews of 6pm, and found them to be broadly well liked. People love a cheap price on shoes, and many were pleased with how little they paid while shopping at 6pm. Many highlighted the fact that you need to be quick to get the best deals, and almost every user has commented on how good the range of discounted shoes is.
The majority of the complaints about 6pm, especially those on the BBB, center on delivery and shipping issues of the shoes. Some users reported late dispatches for shoes, and others said delivery took longer than advertized on the site. One or two said that the shoes they received were not in a good condition, and these were returned. Overall, 6pm is good at responding to complaints, as this is a common theme of user reviews.